Privacy Policy
Effective date: May 26, 2026
TailorMate ("we", "our", or "us") respects your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services.
1. Information We Collect
- Account information: name, email address, phone number, and business details provided when you sign up.
- Service data: tailoring records, customer details, order information, and other data you enter while using the platform.
- Technical information: device type, browser details, IP address, and usage logs to help us improve performance and security.
2. How We Use Your Information
- To create and manage your account.
- To provide core product features, including order and customer management.
- To process payments and subscriptions where applicable.
- To provide support, communicate updates, and respond to inquiries.
- To monitor usage and improve reliability, security, and user experience.
3. Data Sharing
We do not sell your personal data. We may share information with trusted third-party providers that help us operate the service (for example, hosting, analytics, and payment processors), strictly for service delivery and in line with applicable data protection laws.
4. Data Retention
We keep your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account, subject to required legal retention periods.
5. Security
We use reasonable administrative, technical, and organizational safeguards to protect your data. No system is completely secure, but we continuously work to secure our platform and prevent unauthorized access.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also object to certain processing and request data portability where applicable.
7. Cookies and Similar Technologies
We may use cookies or similar tools to maintain sessions, improve functionality, and analyze platform usage. You can control cookies through your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this page. Please review this page periodically for updates.
9. Contact Us
If you have any questions about this policy or our data practices, please contact us through our contact page.